Xphone
The post-sales support, namely service centre and helpdesk support, for this product has been discontinued.
The period of support for each product depends on the product's life cycle, which in turn depends on customer demand and technology trends. You may wish to upgrade to our newer product line to take advantage of the advanced features and applications offered.
For assistance on Xphone, you may still refer to the FAQ section or user manual.
Top 3 FAQs
Q1: How to do hard reset?
Answer:
Hard reset for the O2 Xphone is only for service personnel and not available for end-users. O2 is not liable for any loss of data and it may void your warranty.
Q2: What are the main features of O2 Xphone ?
Answer:
Tri-band GSM/GPRS 900/1800/1900, built-in Bluetooth and VGA camera, SD/MMC Memory card expansion slot, 65K Colour Transflective TFT Display, MMS, Email (POP3, IMAP4 & ActiveSync), Pocket Internet Explorer, Pocket Outlook, MSN Messenger, MP3 & WMA music player, Speakerphone, 32 chords Polyphonic ringer supporting MIDI, WAV and WMA formats as ringtones.
Q3: Can I use a SD WiFi card on the O2 Xphone's SDIO slot?
Answer:
No. Currently, there isn't any SDIO WiFi card vendor that has made their software driver available for the Microsoft Smartphone platform. Please check with the SDIO WiFi card vendor for updates.
Please click here to see all the FAQs related to this product.
Manuals and guides
- User manual (English) [PDF: 3.46 MB]
- Quick start guide (English) [PDF: 1.02 MB]
- User manual (Traditional Chinese) [PDF: 3.59 MB]
- Quick start guide (Traditional Chinese) [PDF: 1.20 MB]
Limited Warranty Statement
Please note that the helpdesk numbers provided in the limited warranty statement are no longer valid. Click here to find out how to contact us.
All models under discontinued section have limited support. Please note that repair is subject to availability of parts. No swaps.