xda
The post-sales support, namely service centre and helpdesk support, for this product has been discontinued.
The period of support for each product depends on the product's life cycle, which in turn depends on customer demand and technology trends. You may wish to upgrade to our newer product line to take advantage of the advanced features and applications offered.
For assistance on xda, you may still refer to the FAQ section or user manual.
Top 3 FAQs
Q1: Is it possible to use my xda as a monitor for a regular PC?
Answer:
The xda runs with Pocket PC 2002 and has a Terminal Service Client integrated. This lets you operate a Desktop PC with Windows XP Professional by remote control. This should work with every existing TCP/IP connection.
Q2: How to check the amount battery left in the xda?
Answer:
Go to start > settings > system > power
Q3: Does performing a soft reset deletes data from the SD card?
Answer:
No. A soft reset does NOT delete data from a SD card. If this should actually happen to a SD card, it would have to do with the card itself or that the PDA has a hardware problem. If a SD card is not immediately recognised after a soft reset, then it is to do with the speed of the SD card. During the initialisation phase of the SD card, slow cards have a problem that the PocketPC does not wait for the card during the restart procedure after a soft reset. After some time, if the SD card is still not recognised as an additional storage medium, then you must remove and re-insert the card into the xda, so that it is integrated correctly.
Please click here for troubleshooting.
Manuals and guides
- User manual (English) [PDF: 1.60 MB]
- Quick start guide (English) [PDF: 967 KB]
- Warning and setup procedure (English) [PDF: 377 KB]
- Networking settings for Macau CTM (English) [PDF: 477 KB]
- GPRS settings for Thailand DTAC (English) [PDF: 184 KB]
- How to configure GPRS / CSD (English) [PDF: 533 KB]
Limited Warranty Statement
Please note that the helpdesk numbers provided in the limited warranty statement are no longer valid. Click here to find out how to contact us.
All models under discontinued section have limited support. Please note that repair is subject to availability of parts. No swaps.