Helpdesk

Need help with your device? Call our Helpdesk for help.

Helpdesk Number: + 852 24166031

Please note: This is a Hong Kong number. For countries other than Hong Kong, normal IDD charges apply.

Alternatively you may wish to email your questions

If you believe this message may have failed to deliver or this page fails to load properly, please send a separate email to techsupport@myxda.com and include your NAME, EMAIL address, device model and IMEI, description of fault and CONTACT number. In the email heading, please write last name, IMEI, date. We will reply to your message within 48 hours.

Notice: Please note that there might a possibility that the reply email might land in your Spam/Junk mailbox due to the filter/security settings which sender(s) have set earlier on their email account.